Schools
Does Lumos help At-Risk Students?
Can Teachers Use the Lumos Programs to Extend Classroom Learning Time?
How to Blend e-Learning with Classroom Learning?
Libraries
How do I access the Lumos Online Study Program?
Do I need to login using the library site every time?
How can my library subscribe to the Lumos Study Program?
Training Program Information
After signing up, How do I access the practice workbooks and tests?
What is the recommended way to use this study program?
Where can I track my child’s progress?
How can I help my child learn difficult concepts?
Where can I review incorrect answers?
Can I change the grade level half-way through the year?
Account information
How do I change my password?
How do I change my profile?
How do I contact you?
How do I retrieve my lost password?
How do I remove myself from your mailing list?
Billing
What payment methods do you accept?
General Information
What software do I need?
What courses should I buy?
Should I buy books or the online program?
How soon will I have access after I sign up?
Do I need to register?
Will I receive anything in the mail?
Schools
Does Lumos help At-Risk Students?
Yes, Lumos Learning Supplemental programs have been successfully used to assist At-Risk students. Easy-to-use reports help educators identify weak areas and tailor personalized learning plans for each child. It provides an efficient framework for teachers to extend learning time for children through engaging materials and assessments. Teachers can create custom assessments as well as information eLearning lessons to complement classroom activities.
Our evidence based research shows that there were significant improvements in the performance of at-risk students in standardized tests after effective implementation of Lumos supplemental programs.
Can Teachers Use the Lumos Programs to Extend Classroom Learning Time?
Lumos Supplemental Programs create an opportunity for extending classroom learning through complementary computer based learning. After children return home from school, they can conveniently access the online program using any computer with internet access. In addition to assessments, teachers can use the Designer tool to provide easy access to a number of online resources that supplement their classroom lesson plans.
How to Blend e-Learning with Classroom Learning?
Teacher can easily create resources, lesson summaries and custom assessments using the Test Designer. Online assessments and lesson summaries help students get immediate feedback while the material is still fresh in their minds. The results of students online work can be readily monitored by teachers to help identify weak areas and to create remedial activities.
Library patrons
How do I access the Lumos Online Study Program?
If your library has subscription to the Lumos Study Program, please visit your library website and look for the Lumos Study Program link. Enter your library card number when prompted. Please note that during your first time access, you need to create an Id for yourself using the “New User” button.
Do I need to login using the library site every time?
You can go directly to the Lumos website once you create a login I.D. and password. However, to see the full list of library-subscribed programs, you need to log in through the library website.
How can my library subscribe to the Lumos Study Program?
If your library has not subscribed to the Lumos Online Study Program, contact your Youth Services Librarian and request that they look into it.
You can send them more information about the program benefits by sending them the link below. To learn more about the Lumos library program please click here.
Training program information
Can I change the grade level half-way through the year?
No. However, if you need materials for another grade, you can purchase them online.
Account Information
How do I change my password?
After you log onto the site, click on the “My Profile” button and enter your new password in the password fields.
How do I change my profile?
After you log onto the site, click on the “My Profile” button.
How do I contact you?
We are easy to reach!
Email: support@lumoslearning.com
Phone:888-408-1689
Fax: (866)283-6471
How do I retrieve my lost password?
To protect your security, Lumos Learning can not retrieve your old password. However our support team can reset your password. Please send a note to support@lumostestprep.com if you need your password reset.
How do I remove myself from your mailing list?
Please send an email to unsubscribe@lumostestprep.com with the subject line, “Remove subscription.” Please note that this will not delete your account.
Billing
What payment methods do you accept?
Master Card, Visa, American Express, Discover and PayPal.
General Information
What software do I need?
All you need is a personal computer with internet access. No software installation is necessary. We recommend that you access the Lumos Online Program using a personal computer with Microsoft Internet Explorer version 6 or higher with broadband internet connection.
What courses do I buy?
For Grades 4 through 8, you can purchase Math, Language Arts and Science. For Grade 3, you can purchase Math and Language Arts.
Should I buy the books or the online program?
When you purchase books, you get the printed practice test books with detailed answer explanations and one-year access to online workbooks. Printed books are ideal for students that focus better without the computer. Using the online program, students can access both full-length practice tests and workbooks using any computer with internet access and a browser. Please select the option that best fits your child’s learning habits. Note that books are not available for all grades and subjects.
How soon will I have access after I sign up?
You will have immediate access to the training program after you pay. Just click on the “Begin” link associated with the course you’ve purchased.
Do I need to register?
Yes, registration is required to purchase the product. Please note that the registration itself is free. Payment is required for any courses purchased. Payment is not required if you are accessing the program through your school or library subscription. Lumos Learning is very sensitive to privacy issues.
Will I receive anything in the mail?
No, you will not receive any material through regular mail.
